Terms and Conditions

We aim to process orders within 2-5 working days unless there is additional processing time
stated within the product description. However due to high volumes, we may experience
some delay in which all affected customers will be informed. JKSN, States |


We will not be responsible for delay in shipment caused by holidays, weather conditions,
custom issues and any other circumstances that is beyond our control. Once the order has
been shipped, it will no longer be possible to change the delivery address therefore please
ensure to input the correct delivery address at checkout.


Shipping Information
We offer free shipping for a purchase above R1 500.
Below are the delivery time frames to be expected when your parcel is out for delivery along
with different courier companies.
Nationwide
Aramex:
3-5 business day service – R99.99
Pep Paxi


7 – 9 business day service: R59.95
3 – 5 business day service: R99.95

Return & Exchange Policy
Return:
To make a return or exchange, please email at us at: customersupport@jksnstates.com
Please note that sale items are non-refundable and non-exchangeable.


Returns and exchanges are given up to 14 days from when the product. All returned items
must be unworn and in re-sellable condition, with the tags still attached and in its original
packaging. We reserve the right to return the item back to the customer if these conditions
aren’t met.


All items are inspected thoroughly before a return / exchange is processed. – if they are
found to be damaged or dirty, we are entitled to have this sent back to the customer as this
is a condition of our returns and refund policy. We are conscious of the potential waste unresellable returns create and ask that customers consider this also, which is why we are
obliged to return these items back to the sender.


If you receive a faulty item, please let us know via email within 14 days of receipt with image
attachments. Please contact customersupport@jksnstates.com for assistance.


Exchange
Products returned for an exchange will not have to pay extra charges for their exchanged
product to be sent out.
Please note that sale items are non-refundable and non-exchangeable.


Payments
Our payment system is managed via debit/credit card, PayPal and ApplePay, the world’s
leading online payments systems.
We do not store credit card details nor do we share any information to any other parties.
JKSN, STATES | Limited © All rights reserved.

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